If something should come up and you have to cancel your stay with us, the following apply
until 12.09.2021 / 21.12.2021 - 08.01.2022 / 26.05.2022-11.09.2022
- Cancellations and changes made up to 14 days before arrival are free of charge.
- In the event of cancellation 13-4 days before arrival, we will charge the room price of the first night.
- Cancellations made 3 days before arrival or later (also in the case of no-show) will be billed with the total amount.
Cancellation conditions from 13.09.2021 (exceptions are stated separately)
- Cancellations and changes made up to 3 days before the date of arrival are free of charge.
- Cancellations and changes made afterwards will be offset against the total amount.
If one of the following cases occurs, we will cancel your booking immediately and free of charge:
- Positive Covid-19 Test of you yourself or one of your travel companions (positive test result is required and must be shown)
in the event of border closure or entry ban into the Gmunden region or exit ban from the home municipality
- Regulatory closure of the hotel
- Travel warning for the federal state of Upper Austria
Note: The legal right of withdrawal is substituted by the respective cancellation policy.
We recommend our cancellation insurance. If you want to make use of this insurance, please let us know when booking something with us.
Price is € 6,00 per person and day.
(Children under 16 are free of charge - co-insured with parents room)